Privacy Policy
Last updated: March 2026
Motorcycle Movers (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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1. Who We Are
Motorcycle Movers is a motorcycle transport service operating in the United Kingdom.
Contact details:
Email: info@motorcyclemovers.co.uk
Phone: 07510 386672
Website: www.motorcyclemovers.co.uk
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2. What Personal Data We Collect
We may collect and process the following data:
- Full name
- Address (collection and delivery locations)
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
- Vehicle details (make, model, registration)
- IP address and website usage data (via cookies)
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3. How We Collect Your Data
We collect data when you:
- Make a booking
- Submit a form on our website
- Contact us by phone, email, or social media
- Browse our website (via cookies and analytics tools)
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4. How We Use Your Data
We use your data to:
- Provide and manage our transport services
- Communicate with you regarding bookings and enquiries
- Process payments
- Improve our website and services
- Comply with legal obligations
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5. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contract – to fulfil your booking
- Legitimate interests – to run and improve our business
- Legal obligation – to comply with applicable laws
- Consent – for marketing communications (where applicable)
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6. Sharing Your Data
We may share your data with:
- Payment processors
- Insurance providers
- Subcontractors or drivers (where necessary for delivery)
- IT and website service providers
We will never sell your personal data.
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7. Data Retention
We only keep your personal data for as long as necessary:
- Booking and financial records: up to 6 years (for legal/tax purposes)
- Enquiries: up to 12 months
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8. Data Security
We take appropriate technical and organisational measures to protect your data, including secure systems and restricted access.
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9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us using the details above.
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10. Cookies
Our website uses cookies to improve your experience and analyse traffic.
Cookies may include:
- Essential cookies (site functionality)
- Analytics cookies (e.g. Google Analytics)
You can control cookies via your browser settings.
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11. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
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12. Complaints
If you are unhappy with how we handle your data, you can contact us directly.
You also have the right to lodge a complaint with the
Information Commissioner’s Office (ICO):
Website: https://www.ico.org.uk
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13. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
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By using our website or services, you agree to this Privacy Policy.